In hospital departments, all comments, doubts, requests and complaints regarding treatment and care can be directed to both, Heads and Supervisors and Department Nurses.
In addition, complaints and applications are accepted by:
Hospital Director - Monday from 13:00 do 15:00
Designated Deputy Director of the Hospital accepts applicants regarding complaints and applications every Monday from 13:00 do 15:00 and every Wednesday from 14:00 do 15:00.
Chief nurse: Monday - Friday from 7:30 do 15:00.
Dear Patient, if the violation of your right concerned a professional activity - you can contact the District Medical Chamber or the District Chamber of Nurses and Midwives. Cases in this respect are considered by the District Commissioner for Professional Liability.
The Plenipotentiary for Patient Rights of the Specialist Hospital in Piła:
Grażyna Bekas
Admissions of applicants takes place: from Monday to Friday, from 12:00 to 13:00.
e-mail: pelnomocnik.pacjenta@szpital.pila.pl
room No. 507 (5th floor)
Important addresses
Friday from from 9:00 to 15:00
Office of the Ombudsman for Children
ul. Przemysłowa 30/32
00-450 Warszawa
phone: (22) 583 66 00
fax: (22) 583 66 96
e-mail: rpd@brpd.gov.pl
Admissions of applicants at the Office of the Ombudsman for Children take place: from Monday to Friday, from from 8:15 to 16:15
Wielkopolska Provincial Branch of the National Health Fund in Poznań
ul. Piekary 14/15
VIII piętro, pok. 801-802
61-823 Poznań
telephones: (61) 850 60 75, (61) 658 04 07, (61) 658 04 51.
Admissions of applicants takes place: from Monday to Friday, from 8:00 to 16:00.
24/7 free helpline for patients, tel. 800 800 805 (for landline calls), Monday to Friday from 8:00 to 16:00
phone: (61) 850 60 36, (61) 850 60 727.